Privacy Policy

At Snowball, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.

Information We Collect

We may collect the following information when you visit our site or place an order:

Name and contact details (email, phone number)
Shipping and billing address
Photos, images, or files you upload for your custom magnet
Order and payment details
Website usage data (cookies, analytics, IP address)

How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding your purchase or uploaded files
Improve our products and website experience
Provide customer support
Comply with legal obligations

We do not sell, trade, or share your personal information with third parties, except as required to fulfill your order (payment processors, shipping carriers)

File Uploads

Any photos, logos, or files you upload for personalized magnets are used only to produce your order.
We do not reuse, share, or distribute your images without your explicit permission.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
Payments are processed securely through trusted third-party providers.

Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You can adjust your browser settings to disable cookies if you prefer.

Your Rights

Depending on your location, you may request to:

Access or update your personal information
Request deletion of your data
Withdraw consent (where applicable)

To make a request, contact us at info@snowballnewyork.com.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
info@snowballnewyork.com